What is your emergency response time?

Inside 60 minutes across Adelaide metropolitan area, 24/7. Adelaide Hills suburbs (Stirling, Aldgate, Mount Barker, Hahndorf, Crafers, Bridgewater) add 15-30 minutes depending on conditions.

Do you charge after-hours premiums?

Emergency callouts after standard business hours carry a callout premium — disclosed upfront before dispatch. There is never a hidden fee. The premium covers the on-call tradie and the priority response. Make-safe work proceeds; full repair work is quoted in writing once the property is stable.

Insurance work — do you do it?

Yes. Every emergency callout includes photo documentation, written cause-and-effect summary, and itemised cost breakdown. Most home + landlord + business insurers accept Briks reports without an additional assessor visit. PDF report emailed within 24 hours of make-safe.

What should I do while waiting for the tradie?

For active leaks: shut off the water at the street meter. For gas: turn off the gas meter at the street, ventilate, evacuate if smell is strong. For no power: check if the network is out and try one switchboard reset. For storm damage: stay clear of damaged areas and photograph from safe distance. Detailed pre-arrival steps for each emergency type are on this page.

Can you make-safe first then quote?

Yes — and this is the standard flow. Briks tradie attends, makes the property safe (turn off services, tarp the roof, isolate the leak, board up the window), photographs damage, then quotes the full repair in writing once you can make a calm decision.

Do you do gas emergencies?

Yes. Briks dispatches PIC Type A licensed gas fitters for gas-related emergencies. If the smell is overwhelming, evacuate the property and turn off the meter at the street before we arrive. Do not use electrical switches or naked flames.

Service area for emergencies?

Adelaide metropolitan area plus Adelaide Hills (Stirling, Aldgate, Mount Barker, Hahndorf, Crafers, Bridgewater, Aldinga Beach perimeter). Outer regional areas by arrangement subject to bench availability — message via WhatsApp first for confirmation.

Will my insurance cover the callout?

Most home + landlord + commercial policies cover emergency callouts under "make-safe" entitlement plus the full repair under standard claim handling. Excess applies per your policy. Briks documents everything in insurance-friendly format from the first attendance.

What if it turns out not to be an emergency?

You pay the agreed callout fee for attendance. The tradie still diagnoses on-site and provides a written quote for the non-urgent repair. We do not retroactively bill emergency rates for routine issues.

24/7 emergency response

Emergency tradie Adelaide — inside 60 minutes.

Active leak. No power. No hot water. Gas smell. Storm damage. Briks dispatches a licensed Adelaide tradie inside 60 minutes across metro, 24/7. Make-safe first, written quote after the property is stable. Insurance-ready PDF report inside 24 hours.

Active emergency right now?

Text the details — fastest response.

Call now · 0449 517 367 WhatsApp · +61 451 975 879

Licensed tradies
Vetted network
Insured + compliant
ABN 90 697 367 721
24 / 7 emergency
Real humans, no IVR
Adelaide metro
38+ suburbs

What counts as emergency

An immediate threat to property or safety.

A genuine emergency is something that will cause further damage or safety risk if left until business hours. Active leak. No power across the whole house. No hot water with a tenant in residence. Gas smell. Storm damage with water actively coming in. Forced entry. Anything else is urgent but routine — same-day or next-day routine attendance.

Briks runs an after-hours roster across plumbing, electrical, gas, roofing, and locksmith. Sixty-minute dispatch across metro Adelaide, 24/7. Make-safe action first; full repair quoted in writing once the property is stable. Insurance-friendly photo documentation from the first attendance.

After-hours emergency tradie van Adelaide

Emergency types we cover

Six call categories.

Active leak / burst pipe

Water visible, ceiling staining, damp spreading, no isolation valve nearby. Briks plumber dispatched inside 60 minutes. Step one before we arrive: shut off mains at the street meter.

No hot water

Mid-winter, no shower, tenant complaint. Diagnosis on-site — most causes (failed element, tripped breaker, gas pilot out, valve failure) can be made-safe and quoted same visit.

No power / electrical fault

Whole-house outage that is not network-side, repeated tripping, switchboard buzzing, burning smell. A-grade spark dispatched. Make-safe first, then full diagnosis.

Gas leak / gas smell

Hissing, browning grass over a buried line, gas smell indoors. Step one before we arrive: turn off meter at street, ventilate, evacuate if strong. Type A gas fitter dispatched immediately.

Storm damage / make-safe

Roof tile loose, gutter detached, water ingress, broken window, structural damage. Tarps + temporary patching + water diversion within 24 hours. Insurance-ready PDF same day.

Security breach

Forced lock, broken door, smashed window. Briks coordinates lock-change, board-up, and replacement glazier — typically same day for metro callouts.

Before we arrive

Five safe actions to take right now.

These steps reduce damage + keep you safe while the tradie is en route. Match the action to your emergency type.

01
Active leak
Shut off the water at the street meter (handle parallel to pipe = off). Move valuables clear of wet zone. Take photos of the source if safe.
02
Gas smell
Turn off gas meter at the street. Open windows + doors for ventilation. Do not use electrical switches or open flames. Step outside until we arrive if smell is strong.
03
No power
Check whether the streetlights / neighbours have power — if yes, the fault is internal. Open the switchboard, check for tripped circuits, attempt one reset. If trip recurs, leave off + wait for the sparky.
04
No hot water
Check the unit pilot light (gas) or thermostat reset switch (electric). One reset attempt. Photograph the unit data plate so we can bring the right replacement parts.
05
Storm damage
Stay clear of fallen tiles, broken glass, fallen power lines. Photograph from a safe distance for the insurer. Do not climb on a damaged roof.

FAQ

Emergency questions, answered.

A genuine emergency is an immediate threat to property or safety: active leak, gas smell, no power (entire house, not network outage), no hot water with tenant in residence, broken access (door / lock / window), storm damage with active water ingress, structural damage. Other issues are urgent but routine — same-day or next-day attendance.

Trades dispatched on emergency

Plumbing Electrical Gas Roofing Gutters HVAC

Active emergency right now? Text us — fastest path.

WhatsApp the address + a one-line description. Tradie dispatched inside 60 minutes across Adelaide metro.

Call · 0449 517 367 WhatsApp · +61 451 975 879 Use the form instead

60-MIN METRO · 24/7 · INSURANCE-READY REPORTS